Everything you need after a breakdown, in one app
From raising a request to leaving a review — here's exactly what the Mechago customer app gives you.
Register & log in
Create an account with your mobile number, then sign in to raise requests and track your history.
Raise a breakdown request
Choose from common problem categories or select Other for anything else, share your location, and attach photos if useful.
Find nearby mechanics
Your request is matched to mechanics near your location — no manual searching.
Track assignment & status
Watch your mechanic's status move from assigned through on-the-way to arrived, in real time.
OTP arrival verification
Confirm your mechanic has actually arrived with a one-time code before inspection starts.
View inspection results
See what the mechanic found once the inspection is logged.
Spare-parts information
If a part is needed for the repair, it's logged against your request so you can see it.
Track repair progress
Follow the job through to Repair In Progress and Completed.
View invoices
A clear, itemized invoice is generated once your repair is complete.
Record your payment
Mark an invoice paid and choose how you paid — UPI, card, net banking, wallet, or cash.
Leave a review
Rate and review the mechanic once the job's done.
Contact support
Raise a support ticket in the app if you need help with anything.
SOS & quick access
Help is never more than a tap away
The home screen keeps your current location, a quick-search shortcut for common problems, an SOS button that calls your emergency contacts, and a live view of nearby mechanics — all in one place.
See the full request flow